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Employee Assistance Program (EAP) Buyer’s Guide

Employee Assistance Program (EAP) Buyer’s Guide

The last few years have shown that workplace wellbeing is more important than ever


Benefit decision makers and consults should ask the following questions when thinking about how to invest in workplace mental health.

1. What resources for life services are available?

2. What critical incident stress debriefing services does the EAP provide?

3. How does the EAP support the organization and leadership in terms of implementing and utilizing the benefit?

· Customer success support
· Organizational tools for supervisors
· HR consultations and contracting

4. After first contact, what is the average number of days to a member’s first appointment with a licensed mental health counselor?

5. How do you support and promote diversity, inclusion and belonging through your services, as well as access to the network of counselors/providers?