Our

Framework

With the most responsive team in the industry, Canopy customizes services to clients ever evolving needs ensuring convenience, engagement, and positive results.

50 years of experience

Excellent service

Innovative technology

Precision matching with counselor

Modern & customizable messaging

Full spectrum of services

Innovative technology

Member Experience

Curated referral to a provider

Phone Access

Call answered

Demographic information gathered

Precision-matched with a counselor

Online Access

Appointments
in-person,
virtually, and
by phone

Referral is
authorized
instantly

Canopy contacts
the counselor on
behalf of client

Counselor’s
office contacts
client

Referral is
monitored until
first appointment
is scheduled​

 

24/7/365
Access

Virtual Care Navigator guides member to the right service

Precision-matched with a counselor