Conflict Resolution A conflict can occur when individuals have mutually exclusive goals and are unwilling to move from their respective positions. More Info
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Customer ServicePromoting and educating employees about customer service can lead to outstanding word-of-mouth advertisement, existing customer retention and loyalty, new business referrals, and cooperative, appreciative, productive employees. More Info
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Interpersonal EffectivenessThis seminar will explore how everything we do is a form of communication, including not communicating. More Info
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