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Conflict Resolution

A conflict can occur when individuals have mutually exclusive goals and are unwilling to move from their respective positions. More Info

Customer Service

Promoting and educating employees about customer service can lead to outstanding word-of-mouth advertisement, existing customer retention and loyalty, new business referrals, and cooperative, appreciative, productive employees. More Info

Interpersonal Effectiveness

This seminar will explore how everything we do is a form of communication, including not communicating. More Info

Plain Language and Digital Communication

We communicate at work through digital mediums every day, and in some cases more than in-person.More Info