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Employee Assistance Programs

Canopy is a leader and innovator in the evolution of EAPs and is an early adopter of new services and points of access. Canopy’s EAP provides member groups’ employees and family members a comprehensive, full service EAP with a focus on customer service, technology, outcomes, and integrated wellness.

As a large Employee Assistance Program provider, we’re able to serve organizations worldwide, provide evidence-based outcomes, and use advanced technology. However, our service model remains high-touch and customizable.

We help you create a positive and productive workplace

   • Global, Extensive, and Diverse Provider Network
   • Instant match with a provider
   • Skilled & Compassionate Care
   • Flexible Points of Access
   • Best in Class Member Experience
   • High-Level Account Management
   • Innovative Services
   • Customized Promotional Plan and Materials
   • 24/7/365 Organizational Support

Behavioral Coaching

Strategy sessions with a qualified mental health professional that provides you with support to improve your life and relationships.More Info

Childcare Services

Information and resources for childcare, education, parenting, and adoption information.More Info

Crisis Counseling

Canopy EAP is available 24 hours a day 365 days a year for crisis or non-crisis circumstances. More Info

EAP Member Site

Fully customizable EAP member site available in English and Spanish.More Info

Eldercare Services

Solutions to the aging needs of our parents and ourselves.More Info

Financial Wellness

Wherever you are in your financial wellness journey, Canopy is here to help. More Info

Home Ownership and Housing Support

Learn about Canopy's free Home Ownership Program.More Info

Identity Theft

Receive up to a 60–minute free consultation with a highly–trained Fraud Resolutions Specialists™ (FRS).More Info

Individual Counseling Sessions

Sessions with an EAP Counselor for problem identification, assessment, and the establishment of outcome goals.More Info

Leadership Consultations

Unlimited consultation and support to supervisors and managers.More Info

Leadership Development

Schedule a consultation to learn how we can support success in a leadership role.More Info

Legal and Identity Theft Resources

Access our Enhanced Legal and Identity Theft Resource CenterMore Info

Performance Based Referrals

Unlimited Performance Based Referrals/Last Chance Agreements

A powerful tool for improving job performance. Our focus is on helping your employee be successful in their job and reaching goals.More Info

Resource Retrieval Service

Canopy can help you save time and reduce stress.More Info

Virtual Care Navigator

Members answer a few questions to receive personalized recommendations in a custom care plan, and connections to appropriate support.More Info

Well-being Text Support

Canopy Assist and Serve Intelligence: Information for Employers

CASI (Canopy Assist and Serve Intelligence) uses technology to provide immediate emotional support to help your employees feel better. CASI can also guide members to EAP services that best meet their needs.More Info

Whole Person Approach

Canopy knows comorbidities occur between physical health and behavioral health, such as diabetes, depression, obesity, hypertension, and stress. Canopy’s Master’s level phone staff evaluates employees with a “whole person” perspective, while guiding them to a combination of resources that will help improve health and balance in all aspects of their lives. More Info

World Wide Access

Canopy has access to a nationwide network of over 50,000 EAP providers. All providers are selected based on credentials, licenses, EAP experience, and history of unblemished ethical conduct. We require annual documentation of licensure, proof of liability, and an updated resume. More Info