Employee Assistance Programs

Canopy is a leader and innovator in the evolution of EAPs and is an early adopter of new services and points of access. Canopy’s EAP provides member groups’ employees and family members a comprehensive, full service EAP with a focus on customer service, technology, outcomes, and integrated wellness.

As a large Employee Assistance Program provider, we’re able to serve organizations worldwide, provide evidence-based outcomes, and use advanced technology. However, our service model remains high-touch and customizable.

We help you create a positive and productive workplace

   • Global, Extensive, and Diverse Provider Network
   • Instant match with a provider
   • Skilled & Compassionate Care
   • Flexible Points of Access
   • Best in Class Member Experience
   • High-Level Account Management
   • Innovative Services
   • Customized Promotional Plan and Materials
   • 24/7/365 Organizational Support

Behavioral Coaching Strategy sessions with a qualified mental health professional that provides you with support to improve your life and relationships. More Info	Canopy’s Home Ownership Program Learn about Canopy's free Home Ownership Program. More Info
Childcare Services Information and resources for childcare, education, parenting, and adoption information. More Info	Crisis Counseling Canopy EAP is available 24 hours a day 365 days a year for crisis or non–crisis circumstances. More Info
EAP Member Site Fully customizable EAP member site available in English and Spanish. More Info	Eldercare Services Solutions to the aging needs of our parents and ourselves. More Info
Financial Wellness Wherever you are in your financial wellness journey, Canopy is here to help. More Info	Identity Theft Receive up to a 60–minute free consultation with a highly–trained Fraud Resolutions Specialists™ (FRS). More Info
Individual Counseling Sessions Sessions with an EAP Counselor for problem identification, assessment, and the establishment of outcome goals. More Info	Leadership Consultations Unlimited consultation and support to supervisors and managers. More Info
Leadership Development Schedule a consultation to learn how we can support success in a leadership role. More Info	Legal and Identity Theft Resources Access our Enhanced Legal and Identity Theft Resource Center More Info
Performance Based Referrals Unlimited Performance Based Referrals/Last Chance Agreements A powerful tool for improving job performance. Our focus is on helping your employee be successful in their job and reaching goals. More Info	Resource Retrieval Service Save Time and Reduce Stress. More Info
Well-being Text Support Canopy Assist and Serve Intelligence: Information for Employers CASI (Canopy Assist and Serve Intelligence) uses technology to provide immediate emotional support to help your employees feel better. CASI can also guide members to EAP services that best meet their needs. More Info

Whole Person Approach

Canopy knows comorbidities occur between physical health and behavioral health, such as diabetes, depression, obesity, hypertension, and stress. Canopy’s Master’s level phone staff evaluates employees with a “whole person” perspective, while guiding them to a combination of resources that will help improve health and balance in all aspects of their lives.

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Outcomes

Each year Canopy reports the results of our Workplace Outcome Study (WOS).

The WOS measures change in the five (5) following areas, which relate directly to work performance. The following are recent results for our book of business:

• Work Engagement 14% Increase
• Life Satisfaction 11% Improvement
• Absenteeism 53% Decrease
• Presenteeism 12% Decrease
• Work Distress 53% Decrease

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World Wide Access

Canopy has access to a nationwide network of over 50,000 EAP providers. All providers are selected based on credentials, licenses, EAP experience, and history of unblemished ethical conduct. We require annual documentation of licensure, proof of liability, and an updated resume.

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Canopy

Behavioral Coaching

Canopy’s Home Ownership Program

Childcare Services

Crisis Counseling

EAP Member Site

Eldercare Services

Financial Wellness

Identity Theft

Individual Counseling Sessions

Leadership Consultations

Leadership Development

Legal and Identity Theft Resources

Performance Based Referrals

Unlimited Performance Based Referrals/Last Chance Agreements

Resource Retrieval Service

Well-being Text Support

Canopy Assist and Serve Intelligence: Information for Employers