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What New Managers Can - and Should - Learn Fast
Your first management job is a big deal, and a clear sign you're accomplishing something positive in your career. It's also the first time your job performance will be primarily dictated by the performance of others. As you probably know, not every promotion works out and first–time managers may struggle before getting it right. While you may be a natural, there are some common pitfalls many new managers face that you can learn from so you're well prepared as you ... |
Managerial Courage
Most employee attitude and leadership skill surveys have items about how employees feel about the amount, timeliness and quality of feedback they're getting and how they feel about the interest of their managers in their development, training, and careers. These items are usually rated low. In our work with scores of companies participating in 360˚ leadership feedback we find that encouraging and accepting constructive criticism, giving consistently fair performance ... |
Having a Difficult Conversation: How to Mediate Conflict Between Employees
It's not a fun part of being the boss. But you know that if you don't deal with it, it will only get worse. It may be something as common as creative differences, or something as severe as abuse allegations, but whatever the matter, conflict among colleagues should always be addressed before it spirals out of control. But how do you tackle it? Here are some tried–and–true tips for success: It may be true ... |
Five Common Mistakes Leaders Make When Onboarding New Hires
It's exciting to grow a team. Adding employees can improve every aspect of your organization, from efficiency to morale. When you find the right person for the job, it's a win–win you'll celebrate for the life of their career with you. Unfortunately, starting a new job can feel more like an initiation than a celebration for many new hires. It's not intentional, but the beginning can be clunky if not handled well by those in charge. Here are 5 mistakes commonly ... |
Five Ways to Improve Workplace Communication
Your most important business asset—your staff—is often your most complicated one, too. Whenever you put a large group of people together, there are bound to be differences, arguments, small slights that turn into big grudges. How can we keep these inevitable interpersonal issues from derailing our work? According to Laura MacLeod,
a licensed social worker and the creator of the From the Inside Out Project, it all comes back to communication. MacLeod combines ... |
The Business of Happy Employees: How to Create a Company Culture That’s More Human, Less Resources
Hiring great employees is only half of the secret to success. The other half? Keeping them happy. Want to get the best performance out of your staff? Marketwatch
reports that happier employees are 10% more productive than their disillusioned counterparts, confirming that employee wellness is vital to your company's bottom line. However, the article stresses that measurable analytics ... |
Why You Should Engage Employees with Company-Sponsored Community Service
More and more employers are encouraging their staff members to volunteer together. Giving back can be a wonderful opportunity for team building, and it can be an engaging, fun, meaningful way to spend a weekend or a workday. But company–sponsored community service events aren't just good for your employees; they're good for your business, too. Here are six reasons why you should be engaging your team with opportunities to volunteer, and some advice on how to get ... |
What Employers Need to Know About Substance Abuse
Did you know that substance use costs US employers $81 billion dollars a year, due to loss of productivity and attendance, accidents, theft, and rising healthcare costs? The National Survey on Drug Use and Health reported over seven million Americans struggled with a substance use disorder in 2014. Especially as a human resource professional, these numbers should demonstrate how important this issue can be. As organizations, there should be policies and procedures ... |
2017 At a Glance - The Most Requested EAP Service Revealed
Data from the behavioral health care industry is consistent year–over–year and the top requested Employee Assistance Program (EAP) service is…counseling. No surprise right? EAP's are historically known for offering counseling services. What we learned is not only do employees utilize the counseling services regularly, but they also prefer to meet face to face. The preference for in–person counseling is not due to lack of options. Time–crunched, multi–generational ... |
Have You Heard? How to Stop Office GossipEAP Navigator |